South Africa’s ongoing efforts to train its way out of the deepening skills crisis by using formal, traditional training methods won’t achieve much, says Ryan Falkenberg, a director at Clevva, a software-as-a-service company that specialises in enabling under-trained and inexperienced staff to perform like experts. Rather, he believes, effort should be focused more on developing people’s meta-skills, and supporting specific-skill development through smart technology-enabled workplace support… (more)